Not sure if you’ve received a scam phone call or contact?

There have been reports in the press that fraudsters have used the current Covid-19 pandemic to start new scam phone call or contact campaigns against the finances of innocent people in the UK. Some of these are scams have unfortunately been running for a long time in different disguises and a few despicable people have used the coronavirus outbreak to con the community.

How do I know if it is PCCU contacting me?

Are you expecting a call or contact from PCCU?
PCCU staff complete a security check before discussing specific account details
Do not feel rushed
If you are unsure or something feels ‘off’ – our staff we will not be offended if you decide to challenge or end the call
Contact PCCU through the telephone number that you trust or use a different telephone number to call PCCU back
You are welcome to visit a branch and talk to a member of staff
PCCU employees will have no issue providing their name and the department that they work in within the credit union. If you are unsure make a note and confirm when you are re-contacting PCCU

Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud. For more information please click here