Big celebration as Jodie graduates at ABCUL’s Annual Conference
March’s Association of British Credit Unions (ABCUL) conference and Annual General Meeting in Manchester was a busy affair for the staff of PCCU. It was a great pleasure for all the staff to see Jodie from PCCU’s Credit Control team graduate from the prestigious CU Futures programme, a chance to celebrate Senior Member Services Officer Chantelle passing the year-long Certificate in Credit Union Practice course and Marketing Officer David participating in a seminar on the role of social media for credit unions raising awareness.
ABCUL’s Annual Conference in Manchester hosted over 350 representatives from credit unions across the United Kingdom. A delegation of representatives of the US Community Development Credit Unions and their representative body, the National Federation also attended, where attendees participated in workshops and plenary sessions on different issues that face our respective credit unions.
The highly anticipated graduation ceremony of the CU Futures programme is fast becoming the pinnacle of the final evening of the conference. CU Futures is the innovative programme run in partnership by ABCUL and the Credit Union Foundation and sponsored by Citi Foundation to support and develop young people across the British credit union movement.
Jodie graduating from the CU Futures programme is a source of great pride for the Board of Directors and Staff of Pennine. Jodie has participated enthusiastically with every module of the course, which has seen her visit and host colleagues from different credit unions, participated in the Pacific Institute’s High Performance Culture programme and received media and communications training with broadcaster and journalist Liz Barclay, participated in sessions within Citibank’s Canary Wharf offices, completed a bespoke learning pathway in the ABCUL Academy, studied for the London Institute of Banking and Finance’s Certificate in Credit Union Professional Conduct, completed a collaborative group project which was presented before graduating at the Manchester conference, whilst also raising £500 for the sustainability of the programme for next year’s CU Futures by completing a 45k sponsored walk on the Lancaster Canal.
Chief Executive Officer Kathryn said
We all wanted to be there to help Jodie celebrate her fantastic achievement. Developing and retaining young people is vital to the sustainability of PCCU. The CU Futures program aims to provide our futures with the relevant knowledge and training to become leaders
Whilst at the ABCUL conference the whole team from PCCU took the opportunity to congratulate and toast Senior Member Services Officer Chantelle who completed the year-long Certificate in Credit Union Practice course with flying colours. It was especially pleasing for us all; having witnessed both Chantelle and Jodie put so much time and effort into studying for their final exams.
Kathryn described how completing the Certificate in Credit Union Practice course was not only an impressive achievement for Chantelle, it will be of great benefit to the credit union
The in-depth course has taken many hours of hard work. It is an additional celebration of staff success, which will help bring the best service to our account holders.
PCCU Marketing and Development Officer David was also invited to co-present at the conference with Shasta Leininger, an American delegate from the New Orleans Firemen’s Federal Credit Union in a seminar on how credit unions listen to the financial needs of their communities and raise awareness on social media about the ethical savings and affordable loans that we both provide to help our account holders.
Participating in the sessions allows PCCU to develop and improve the service we provide to account holders, by analysing the experiences of the UK credit union movement, whilst at the same time taking inspiration from the US credit unions who serve similar communities to PCCU.
However there was no doubt that the weekend was about celebrating the success of Jodie and Chantelle.