We often hear about fraudsters attempting to gain access to people’s bank accounts to steal money. Some the techniques are simple and then some are so genuine that anyone can understand how people are conned.
Firstly we should start by saying if you ever have any suspicions that your PCCU account, bank or building society account may have been accessed by unauthorised people then contact them on a telephone number you know to be correct. This may mean looking at old correspondents, on your debit/credit card, visiting the official website or better still visiting your local branch to speak to a member of staff.
The latest scam we have been altered to is on Llyods bank customers but could have been targeted at any bank, building society or credit union account holders.
Action Fraud described
Letters being sent are a replica template from Lloyds and include their logo, address and signature from a customer service representative.
The letter tells recipients that there have been some “unusual transactions” on their personal account and asks them to call a number highlighted in bold to confirm they are genuine.
When victims call the number, an automated welcome message is played and the caller is asked to enter their card number, account number and sort code followed by their date of birth. Victims are then instructed to enter the first and last digit of their security number.
Fortunately for Llyods customers and the wider financial circle it was spotted by the Daily Telegraph who was alerted to it by a reader.
To report a fraud and cyber crime you contact Action Fraud on 0300 123 2040 or visit their website http://www.actionfraud.police.uk/report_fraud.
If you ever feel you receive a letter or telephone request from Pennine Community Credit Union that you are unsure about please do not hesitate to contact us on 01282 691333, Contact or by popping into one of our branches in Nelson, Colne or Burnley. PCCU would like to assure you that we operate solely for the benefit of you the account holders – responding and dealing with your enquiries is not a burden on our staff.